Why did I hit an AI usage limit?

Identify the kind of limit

An account or plan usage message means the work available to your account has been used for now. A temporary request or capacity limit means the service is asking you to slow down and try again later.

A limit message does not by itself confirm a new charge, and most students do not need to create or fund a separate AI provider account to use iBacalao. If the message mentions a provider account or API key, contact support before changing billing details.

If your included usage is used

Follow any reset or next-available time shown in the product. If no time is shown, check the plan information or ask support to clarify what applies to your account.

1. Keep a copy of the draft or prompt you were working on.
2. Review current plan options at Pricing if you want to compare availability.
3. Wait for the time shown in the message, or contact support if the message gives no guidance.

If the message says to try again later

Pause for a short time before retrying. Sending the same request repeatedly or starting duplicate reviews can make it harder to tell whether the first request completed.

• Check that your connection is stable.
• Retry once after a pause.
• If the same message continues, save the exact wording and contact support.

What to include when you contact support

Send the feature you were using, the exact message, when it happened (including your time zone), and your current plan if you know it. Include a request ID only if one is shown.